![]() ![]() Find your TomTom navigation device or memory card in the Devices with Removable Storage list.This step guides you through formatting your device or memory card : Click Done, then close TomTom HOME completely by right-clicking the TomTom HOME icon in the taskbar notification area and clicking Exit. ![]() Click OK to confirm you want to delete the items. Click Remove items from computer at the bottom of the screen.Select the checkboxes for the following categories if they are present: Zip Codes, Applications, Maps, Voices and QuickGPS.Click the tab Remove items from computer.In TomTom HOME, click More to go to page 2.Scroll through the list of applications until you see TomTom HOME. Start TomTom HOME by right-clicking on the Start screen and then clicking All apps.This step guides you through deleting the files that have been downloaded to your computer using TomTom HOME: Depending on the map size this may take a while. The folders are copied to the new folder.Go back to the backup folder you created earlier and either press Ctrl + V on your keyboard or right-click in the folder and select Paste, to copy the files and folders into your backup folder.Right-click on one of the selected files or folders and choose Copy or press Ctrl + C on your keyboard to copy all files and folders. Press Ctrl + A on your keyboard to select all files and folders.Ī window opens showing the files and folders of your TomTom device or memory card. Double-click the Removable Disk of your device or memory card.Press the Windows key+E to open the Windows file explorer.Double-click the new folder to open it.Click New Folder and then type a name, for example "TomTom Backup".Click Libraries in the Navigation pane, then click Documents.Connect your device to your computer and switch it on, or insert your memory card into a card reader connected to your computer.You will need a backup of your map folder if you do not have a map available on your account: It is therefore important to follow the steps below for making a backup of your device. Windows 10/8 | Windows 7 & Vista | Windows XP | macOSįor built-in devices there are certain folders that TomTom HOME will not offer for repeated download. If you do not have a map on your account, it is vital that you make a backup as described in the first step below. Important : Your navigation device does not function correctly without a map. Necessary files and folders are then restored from your computer and TomTom HOME. These instructions format the navigation device to delete all of the installed items. A built-in device is a TomTom device that is supplied with your car, most often integrated into your dashboard. The following instructions are only applicable to built-in devices that use TomTom HOME for updates. If your navigation device is not functioning correctly, reinstalling the device software may solve the problem. ![]()
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